Privacy Policy & User Support Terms

Effective Date: July 21, 2026 | Last Updated: October 14, 2026

Welcome to the Project D.A.D.S. ecosystem. Your trust, privacy, and confidentiality are fundamental to our mission of equipping fathers, protecting families, strengthening community safety, enhancing financial literacy, and dismantling antiquated domestic standards.

This Privacy Policy governs your use of our official website (ProjectDads.org), our suite of mobile applications—including Project DADs Connect, SaferHaven, and Good Client—our educational portals (including The Nurturing Fathers Program), and our vetted professional directory network.

1. Corporate Structure & Regional Geographic Scope

Project D.A.D.S. (Dismantling Antiquated Domestic Standards) is a registered California 501(c)(3) Public Benefit Corporation responsible for community advocacy, non-profit outreach, and public support initiatives. Project D.A.D.S. Technologies, Inc. owns, operates, and provides all digital software platforms, mobile applications (Project DADs Connect, SaferHaven, and Good Client), commercial directory listings, interactive technology infrastructure, and technical user support.

Platform Geographic Availability:

• SaferHaven (Community Navigation & Hazard Mapping): Available globally in the United States, Canada, and the European Union / European Economic Area (EEA).
• SaferHaven Real Estate Tools Suite: Exclusively available in the United States.
• Good Client & Project DADs Connect: Currently available exclusively in the United States. International expansion into Canada and the European Union may be introduced in future releases under this unified privacy framework.

2. Information We Collect Across the Ecosystem

To deliver navigation, community safety, real estate sign tracking, financial calculators, document analysis, class enrollment, and directory services, we collect the following data types:

• Account & Authentication Information: Phone numbers (processed via Firebase Phone Auth for account creation/verification), names, email addresses, and profile credentials.
• Location Data (SaferHaven): Approximate and precise GPS location data to power real-time map navigation, safe route planning, community hazard alerts, and yard sign placement mapping. Location data is processed ephemerally during active navigation or stored with user-submitted hazard reports.
• Community Navigation Rules & Forum Feedback (SaferHaven): Safety rules, route preference algorithms, and hazard definitions integrated based on user submissions and community feedback gathered from public discussions (such as Reddit.com, neighborhood watch forums, and direct user safety logs).
• Real Estate & Lead Management Data (SaferHaven - US Only): Open house yard sign GPS coordinates, sign placement suggestions, city ordinance lookup queries, AI-assisted Gemini prompts/responses, and open house attendee lead records (including visitor check-in and check-out logs captured by licensed agents).
• User-Generated Media & Document Uploads: Photos, videos, posts, documents, and comments voluntarily uploaded to report hazards, submit intake documents, or post updates.
• Course Progress Data (Project DADs Connect): Attendance, assignment submissions, and progress metrics required to issue verifiable Family Court Certificates of Completion.
• App Diagnostics & Technical Analytics: Device identifiers, OS versions (iOS/Android), and crash logs to maintain platform stability and routing performance.

4. How We Use & Protect Your Data

All collected user data across all three applications is encrypted in transit and at rest using industry-standard protocols (TLS/HTTPS, AES-256). We use your data strictly to:

• Provide core navigation, hazard alerts, community safety routes, and open house sign tracking.
• Authenticate account access securely via phone number verification.
• Deliver parenting courses and generate court-verified certificates.
• Provide educational loan calculators, document reviews, and home/auto purchasing readiness guidance.
• Power AI assistance (Gemini AI queries) and organize open house lead check-in/check-out lists for agents.
• Process requested introductions to vetted professional networks.

5. European Union (GDPR) & International Privacy Compliance

For users residing in the European Union, European Economic Area (EEA), or United Kingdom utilizing SaferHaven, processing of personal data complies with the General Data Protection Regulation (GDPR) and UK GDPR:

A. Legal Bases for Processing (GDPR Article 6):

• Consent: Explicit consent provided for processing GPS location during navigation or submitting community reports. You can withdraw consent at any time in app settings.
• Performance of Contract: Necessary processing to fulfill account registration and app features.
• Legitimate Interests: Maintaining platform security, preventing fraudulent activity, and refining community safety route algorithms.

B. Your European Privacy Rights (GDPR Articles 15–22):

• Right of Access & Data Portability: Request a copy of your personal data in a structured, commonly used electronic format.
• Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your account and personal records.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Restriction or Objection: Restrict or object to processing based on legitimate interests.
• Right to Complain: You have the right to lodge a complaint with your local EU Data Protection Authority (DPA).

International Data Transfers: Personal data collected in Europe is transferred to and processed on secure servers located in the United States (via Google Firebase / Cloud infrastructure). Transfers are safeguarded using Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Account Deletion & Limits of Deletion

Users worldwide have full authority over their personal information. You can request the deletion of your account and all associated personal data directly within the app settings of Project DADs Connect, SaferHaven, or Good Client, or by submitting a direct request to support@projectdads.org.

Scope & Limits of Account Deletion:

• Active Profile Purge: Upon processing an account deletion request, your active user profile, auth credentials, stored Good Client calculator parameters, uploaded document files in Firebase Cloud Storage, and SaferHaven saved places are permanently purged from active production databases.
• Shared 7-Day Document Links (Good Client): If you shared a 7-day document link prior to deleting your account, the link immediately invalidates upon account deletion. However, we cannot retrieve or erase physical files or PDFs that recipient third parties downloaded onto their own devices prior to link revocation or account deletion.
• Statutory & Legal Retention Exceptions: Account deletion does not extend to records that Project D.A.D.S. or Project D.A.D.S. Technologies, Inc. is required by law to retain. This includes official Family Court certificate verification logs (required for judicial validation of Nurturing Fathers completion), tax compliance records, and audit logs. These minimal records are held in secure, restricted archives and destroyed once statutory retention requirements expire.

7. User Support Standards, EU Representative & Emergency Notice

Need Technical Help or Have Privacy Inquiries?
For assistance with login, navigation, real estate sign tools, Good Client document reviews, or GDPR requests, contact our administration team:

• 📧 Direct Email / DPO Contact: support@projectdads.org
• 📞 Phone Support: (805) 616-3561
• ⏱️ Response Windows: Mon–Fri, typical responses within 24–48 business hours.